Privacy Policy

Welcome to Captuvo. We understand that privacy is fundamental to your trust in our platform. This Privacy Policy explains how we collect, use, protect, and share information about you when you use our live webcam entertainment services at https://captuvo.site.

Information We Collect

Personal Information

When you create an account or use our services, we collect information that identifies you personally, including:

• Email address and username
• Password (stored in encrypted format)
• Payment information (processed securely through third-party payment processors)
• Date of birth for age verification purposes
• Communication preferences and settings

Usage Information

We automatically collect information about how you interact with our platform:

• Pages visited, features used, and content viewed
• Time spent on different sections of the site
• Performer interactions and viewing history
• Device information including IP address, browser type, and operating system
• Cookie data and similar tracking technologies

Communication Data

Messages, chat conversations, and interactions with performers or customer support may be stored temporarily for quality assurance and security purposes.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

• Service Delivery: To create and manage your account, process payments, and facilitate connections with performers
• Personalization: To recommend performers based on your preferences and viewing history
• Communication: To send service-related notifications, respond to inquiries, and provide customer support
• Security: To detect and prevent fraud, abuse, and unauthorized access to our platform
• Analytics: To understand user behavior and improve our platform's functionality and user experience
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

Information Sharing and Disclosure

We respect your privacy and limit sharing of your personal information:

We Share Information With:

• Performers: Only the username you choose is visible to performers during interactions. We never share your payment information or contact details
• Payment Processors: Encrypted payment information is transmitted to secure third-party payment processors to complete transactions
• Service Providers: Trusted third parties who assist with hosting, analytics, customer support, and other operational functions under strict confidentiality agreements
• Legal Authorities: When required by law, regulation, legal process, or governmental request
• Business Transfers: In connection with any merger, sale of company assets, or acquisition, your information may be transferred (with notice provided)

We Do Not:

• Sell your personal information to third parties
• Share your viewing history or preferences with anyone outside our platform
• Disclose your real name or contact information to performers
• Use your information for purposes unrelated to our services without consent

Data Security

Protecting your information is paramount. We implement comprehensive security measures:

• Industry-standard SSL/TLS encryption for all data transmission
• Secure data storage with encrypted databases
• Regular security audits and vulnerability assessments
• Restricted access to personal information on a need-to-know basis
• Multi-factor authentication options for account security
• Continuous monitoring for suspicious activity and security threats

While we employ robust security measures, no system is completely secure. We encourage you to use strong passwords and protect your login credentials.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic site functionality, authentication, and security
• Preference Cookies: Remember your settings and preferences across sessions
• Analytics Cookies: Help us understand how visitors use our site to improve functionality
• Advertising Cookies: Used to deliver relevant advertisements (can be disabled in settings)

You can control cookie preferences through your browser settings. Disabling certain cookies may limit functionality of our services.

Your Privacy Rights and Choices

You have significant control over your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information in your account settings
• Deletion: Request deletion of your account and associated personal data
• Portability: Receive your data in a structured, commonly used format
• Opt-Out: Unsubscribe from marketing communications at any time
• Do Not Track: We honor Do Not Track browser settings

To exercise these rights, contact us at [email protected]. We will respond to verified requests within 30 days.

Children's Privacy

Our services are strictly for adults aged 18 and older. We do not knowingly collect information from individuals under 18. If we discover that a minor has provided personal information, we will immediately delete it and terminate the account. Parents or guardians who believe their child has accessed our service should contact us immediately.

International Data Transfers

Our services are operated from the United States. If you access our platform from outside the US, your information will be transferred to, stored, and processed in the United States. By using our services, you consent to this transfer. We ensure appropriate safeguards are in place to protect your information regardless of location.

Data Retention

We retain your personal information only as long as necessary to:

• Provide you with our services
• Comply with legal obligations and resolve disputes
• Prevent fraud and enhance security
• Maintain business records and analytics

After account deletion, we may retain certain information in anonymized form for analytical purposes. Payment records may be retained longer to comply with financial regulations.

Third-Party Links

Our platform may contain links to external websites not operated by Captuvo. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting a prominent notice on our website
• Sending an email to your registered address
• Requiring acknowledgment before continued use of services

Continued use of our services after changes become effective constitutes acceptance of the updated policy.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, and sold
• Right to delete personal information held by businesses
• Right to opt-out of sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising CCPA rights

European Privacy Rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

• Right to access, rectify, or erase your personal data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: 2860 Kemper Lane, Salt Lake City, Utah 84104
Phone: 801-856-1430

We are committed to addressing your privacy concerns and will respond to all inquiries within a reasonable timeframe.

Note: This Privacy Policy applies exclusively to information collected through https://captuvo.site and does not apply to information collected offline or through other channels.